Valid for a full 3 years after the date of purchase
At ONYX COOKWARE™ we pride ourselves of making some of the most innovative products that you will ever have in your kitchen. But we are not just about the products themselves. We strive to provide absolutely superior products, at a greater value for your money, than anywhere else. That is why we have chosen to opt out of the regular distribution chain, with which you are probably very familiar.
We want to change this, and therefore you will not be able to find our products in any stores. You can only buy our products right here, on our very own official website. When you buy one of our products, you are purchasing it directly from us. There are no additional cost added to fuel the distribution and retail supply chain.
At ONYX COOKWARE™, we are confident that you will love any of our products that you choose to upgrade your kitchen with. But we also realize that you may not be as confident in that as we are.
But we back up our confidence with a guarantee. A 100-day full satisfaction guarantee that you're automatically covered by no matter what you buy from us. So what does this guarantee mean? We'll tell you!
Within the first 100 days, we guarantee your satisfaction or you can get all your money back. If - against our clear expectations - you are unhappy with your purchase, you can contact our customer service team who will help you get all your money back, as well as a return label - which we will pay for - to send your order back with.
So in this way, any purchase with us is 100% risk free. Our 100-day satisfaction guarantee ensures you're fully satisfied or all your money back - and at no extra cost for returns.