About ONYX COOKWARE™
At ONYX COOKWARE™, we develop and manufacture the most innovative kitchen equipment you will ever experience. We love combining classic values with modern technology to create products that will change your perception of what is possible in a kitchen.
Since the dawn of man, we have used instruments of varying quality and composition, to aid us in preparing our food. At ONYX COOKWARE™, we love to combine modern age technology with one of the oldest product categories of all time; Cookware.
It all started with our hybrid non-stick frying pan, which utilizes our patented ONYX COOKWARE™ laser etched hexagon design, and this is still our main product today. Our innovative technology has allowed us to produce a set of cookware products, which give you the best of two worlds; The non-stick functionality of a normal non-stick pan and the durability of a professional stainless steel or cast iron pan.
But of course, we couldn't make ourselves stop there. It's our clear goal to constantly be evolving to create even more innovative products that have a real impact on your cooking. We hope you'll want to try them all!
At ONYX COOKWARE™, we are absolutely sure that you will love any of our products that you choose to upgrade your kitchen with. But we also realize that you may not be as sure about this as we are.
But we back up our confidence with a guarantee. A 100-day full satisfaction guarantee that you're automatically covered by no matter what you buy from us.
So what does this guarantee mean? We will tell you;
Within the first 100 days, we guarantee your satisfaction or you can get all your money back. If - against our clear expectations - you are dissatisfied with your purchase, you can contact our customer service who will help you get all your money back, as well as a return label - which we will pay for - to send your order back with.
So in this way, any purchase with us is 100% risk free. Our 100-day satisfaction guarantee ensures you're fully satisfied or all your money back - and with no extra cost for returns.
The Distribution Chain
But we are not just about the products themselves. We strive to provide absolutely superior products, at a greater value for your money, than anywhere else. That is why we have chosen to opt out of the regular distribution chain, with which you are probably very familiar.
Normally, a cookware manufacturer will have to sell it’s products to a distributor. The distributor then sells to a physical retail or online, who then finally sells the product to you – the consumer. So when you buy the product, it will already have been bought and sold several times before, adding more and more profit margin with each step. A profit margin that you as the consumer will need to pay for in the end.
We want to change this, and therefore you will not be able to find our products in any stores. You can only buy our products right here, on our very own official website. When you buy one of our products, you are purchasing it directly from us. There are no additional cost added to fuel the distribution and retail supply chain.