Welcome to our FAQ - also known as Frequently Asked Questions. We have collected the most common questions that we usually receive. We hope this can quickly help you with answering your questions! :)

Your Air Fryer has preset programs for cooking a variety of different foods.

It is important to remember that the weight and density can vary for different types of poultry, fish, and other meats, so you should pay attention to the core temperature of the meat to ensure that the cooking time is sufficient.

Always keep in mind that the food may need slightly less or slightly more time depending on its weight.

The programs are as follows:

1: Chicken legs/chicken breast (smaller chicken pieces)

2: French fries

3: Fish

4: Steak/steaks

5: Cake

6: Shrimp and other small fish and shellfish

7: Whole chicken

8: Pizza

However, the settings can be used for many different dishes and not just the indicated food. Alternatively, you can easily customize the settings to cook your food exactly as you want it.

Disconnect the power from your Air Fryer and wait for five minutes before reconnecting the power.

If you have been storing your Air Fryer in a low-temperature environment, make sure to let it warm up to room temperature for at least 15 minutes before attempting to start it again.

If the display still shows E1, please contact our customer service!

To achieve the best results in using your Air Fryer, we strongly recommend storing it at room temperature. This is because if the heating element of the Air Fryer is exposed to cool surroundings, it will take longer for the heating element to reach the desired temperature.

The Air Fryer itself is made of PP (polypropylene) and PC (polycarbonate) plastic, and the basket in our Air Fryers is made of food-grade SPCC (steel) metal with a silicone coating.