Invoice payment

At ONYX Cookware, we offer payment via Klarna when this payment method is available at checkout.

When you choose invoice payment through Klarna, you can complete your purchase and pay later in accordance with Klarna's payment terms.

You will receive payment details directly from Klarna, including information about the payment deadline and any fees. Payment is managed by Klarna, and you can view your invoices and payments via the Klarna app or Klarna's website.

The availability of invoice payment depends on Klarna's approval. The applicable payment terms are provided before you complete your purchase.

 

Delivery and expected delivery time
The expected delivery time for in-stock items is normally 1-3 working days in Denmark, unless otherwise stated on the product page or at checkout.

For pre-orders or items with longer delivery times, the expected delivery time is stated separately on the website.

If your order contains multiple products with different delivery times, the delivery time may depend on the item with the longest delivery time.

In the event of any delays, we endeavour to inform you as soon as possible.

Returns and return address
At ONYX Cookware, we offer a 100-day satisfaction guarantee from the day you receive your order.

If you wish to return a product, please contact our customer service team before sending the item back. We will help you with the returns process and send you a return label.

 

Return address:
Onyx Cookware ApS  
Juliesmindevej 12  
4180 Sorø  
Denmark

 

Please note that we do not accept return parcels sent to parcel shops or other collection points.

## Contact details

 

If you have any questions about your order, payment, delivery or returns, please feel free to contact our customer service team.

 

**Company:** Onyx Cookware ApS  
**Email:** service@onyxcookware.dk  
**Telephone:** +45 71 99 01 41  
**Address:** Juliesmindevej 12, 4180 Sorø, Denmark  
**CVR no.:** DK35140700