We have gathered the most common questions we receive regarding our frying pans and pots. We hope this FAQ section answers your questions. If you don't find what you're looking for, you are always welcome to contact us directly!

To get the best result out of your ONYX COOKWARE™ frying pan or pot, just follow the tips below.

1. Start by thoroughly cleaning your pan before using it for the first time.

2. Preheat the pan for a few minutes at low or medium heat before adding food. A preheated pan helps ensure the best non-stick properties. It's important to use low to medium heat, as high heat can damage the coating over time. Our frying pans are designed to absorb heat much more efficiently than other frying pans. Therefore, we recommend using lower heat settings than you normally would. You can use a bit of oil or butter for frying, just make sure to preheat the pan as described above before pouring the oil into the pan.

3. When handling very sticky foods such as eggs, it is important to be patient. Making the perfect egg in an ONYX COOKWARE™ frying pan without butter or oil is a combination of using low temperatures and then letting the egg finish without moving it around all the time. If you find that your food does not release from the non-stick coating, it is usually a sign that you need to let it cook a bit longer until it has been heated, boiled, or fried. Afterward, it will release from the pan much easier!

4. Thoroughly clean the pan after use. You can clean it with warm water and mild dish soap and a silicone sponge, cleaning sponge, or cleaning brush.

Our pans are made with a ceramic non-stick coating made from natural materials. Ceramic coatings are primarily made of silica (sand), which forms a type of clay that interacts with the metal in the pan. This interaction provides a completely chemical-free non-stick experience. The ceramic coating means that the product is free from PFC and PFAS. That is, it does not contain any kinds of fluorinated substances or chemicals.

To get a better understanding of these terms, we have first and foremost listed a definition for each term:

PFAS: Is a collective term for a lot of fluorinated substances. It includes both the dangerous and illegal substances, and at the same time the completely ordinary substances used, which are neither illegal nor illegal.

PTFE: The technical term for the most common and most used non-stick coating in the world, also known as TEFLON. PTFE is part of the bunch of fluorine-based substances that are in the PFAS "family".

PFOA/PFOS: These two dangerous substances, which were banned many years ago, are likewise part of the large bunch of fluorinated substances that are in the PFAS "family".

Both PFAS and PTFE/TEFLON are by nature fluorine-based substances. If one wishes to completely avoid the use of fluorine substances, one should naturally not buy a product containing PTFE/TEFLON.

But, back to the question; Are there PFAS in our coating?

When it comes to our own frying pans, we use a ceramic coating. This ceramic coating is completely free of all PFAS substances. That is, there are no fluorine substances among our products at any point in production. A ceramic coating is made from sand and clay, and then it is baked. Therefore, it can be classified by THINK as "PFC-free and PFAS-free".

The short answer is: No – If it does, this is covered by our warranty!

The long answer is: Our products are made of stainless steel and aluminum. In this way, our products share the same properties as others made from the same materials. This means they should not be placed under cold water immediately after use. We strongly recommend that you always allow the product to cool first.

We have worked hard to ensure that our products are robust enough to handle everything they may encounter in a kitchen. For that reason, any warping, denting, or change in shape is, of course, covered by our warranty!

The names and measurements of our frying pans are given in centimeters. A 26cm frying pan is named this because it measures 26cm from the top inner edge to the top inner edge. This is a standard way of indicating frying pan measurements, which also makes it easy to figure out which lid fits best. The lid's measurement is indicated by the inner edge that fits down into a pot or pan of the same centimeter indication.

If you are interested in finding additional measurements of our frying pans, pots, or a completely third product, you can scroll down to the bottom of the product's own page at any time and find more specification measurements.

You can quickly and easily find this information by accessing the product page of the pan or pot you want to know the weight of. At the bottom of the page, you will find an illustration showing both the weight and dimensions of the product.

The handles do not get hot with normal use on the stove. Note, however, that the handles will get hot if the pan has been in the oven.

You can put your detachable handle in the dishwasher. However, our recommendation is that you wash your detachable handle with a damp cloth if it's not too dirty.